Utility Failures
Emergency Procedures
Utility Failures Overview
Utility failures including power outages, flooding, gas leaks, and elevator malfunctions require immediate and appropriate responses to ensure campus safety. These procedures provide step-by-step guidance for various utility emergencies that may occur on campus.
Critical Contact Information
For utility emergencies during business hours, contact Facilities Management at 601-977-7828. After hours, contact Public Safety at 601-977-7857.
All campus community members should familiarize themselves with these procedures and know the appropriate contacts for different types of utility failures to ensure swift and safe responses during emergencies.
Power Outage
- Notify Facilities Management at 601-977-7828
- After midnight, contact Public Safety at 601-977-7857 Cell: 601-813-5869
- If an evacuation of the building is required, exit using the stairways. DO NOT USE ELEVATORS. Seek out persons who need assistance in the evacuation.
- When mechanical ventilation is interrupted, vapors of chemicals may reach hazardous concentration levels. Laboratory personnel should secure experiments or activities that may prevent a danger with the electrical power off or when it is restored unexpectedly. Close sashes on fume hoods and clean up or put away chemicals. Notify the lab supervisor immediately. Do not perform procedures using hazardous materials until power is restored. For specific emergencies after hours, contact Facilities Management at 601-977-7828.
Flooding or Steam Line Failure
- If flooding occurs because of a plumbing failure or other problem, stop using all electrical devices.
- Notify Facilities Management of the problem and the specific location at 601-977-7828.
- As necessary, evacuate the area or building. See the GENERAL BUILDING EVACUATION section of this document.
- In the event of a failure of a steam line, evacuate the area by taking exits that avoid the steam leak. Report the problem to Facilities Management at 601-977-7828.
Gas Leak
- Cease all operations immediately and evacuate the area as soon as possible, notifying others as you leave.
- Do not switch lights on or off. Do not take time to open windows or close doors.
- Leave the area to report the gas leak. Call Public Safety at 601-977-7857 by using a cellular phone after evacuating.
- DO NOT re-enter the building until cleared to do so by Public Safety or other proper authorities.
Natural Gas Safety Information
Additional safety information and guidelines for natural gas emergencies are available in our comprehensive safety memo.
People Trapped in an Elevator
If You Are Trapped
Use the emergency phone in the elevator or push the alarm button and wait for help. Alternatively, call Public Safety 601-977-7857 if a mobile phone is available in the elevator.
If You Discover Trapped Persons
Talk to them and try to keep them calm until an officer or other help arrives. Do not attempt to force open elevator doors or remove people yourself.
Important Safety Reminder
Never use elevators during power outages, fires, or other building emergencies. Always use stairways for evacuation.
Emergency Contact for Utility Failures
Contact the appropriate department immediately when utility failures occur. Time is critical in utility emergencies.
Remember: Act Quickly and Safely
Utility failures can escalate quickly. When reporting emergencies, provide your exact location, the type of utility failure, and any immediate dangers. Follow all safety procedures and evacuate if instructed.